| I delivered the big [semigloss] chart to my grandparents yesterday and they loved it. It was really something special for both of them. My grandfather really seemed to be taken back by it.
Then I handed out the smaller ones later that day, they were a big hit too. It's quite interesting because the charts meant something different to everyone, some really got into it and a few didn’t seem to be too interested. At least by doing it this way, they can take the chart home and enjoy it on their own time when there’s not so much of the family reunion confusion going on.
I was amazed at how bad my old chart looked compared even to the smaller charts you did that were on the regular paper.
Thanks again, you were a great help.
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| Just wanted you to know what a hit the chart was at our family reunion in August. Everyone loved it and were delighted to have copies of their own. We had the one for ourselves mounted in a special way. The framing shop in our town had a box mount done. That is a frame about a inch or so wide constructed like the sides of a box. The chart was then stretched over the frame and coated so that any marks it may get can easily be removed. It looks just great in our den.
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| You can add me to the ranks of your satisfied customers. Layout, colors, packaging — all were just super, as was your kind help and advice along the way. I’m VERY grateful, and will indeed return to Heartland. I cannot think of any “constructive critique” at all, except to say: “Keep at it!”
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Special thanks for all your help and guidance. Your charts are a magnificent focal point at a family reunion.
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As a testament to the quality of your publishing, all of my relatives who have seen the charts have been absolutely bowled over. I feel a bit guilty accepting the credit since Reunion makes putting the charts together so easy in the first place, but all the same the end result would not be as impressive if it weren’t for your quality output.
Nice job.
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I got the chart yesterday. I was very nervous and didn't even open it. I just called my Mom and said I had a “tubular” gift for her. :)
I drove up to her house and we opened it together. She was sooooo thrilled and so was I. We looked at it for a long time, reviewing who was there and how I’d done it. Feeling the nice quality of the semi-gloss paper.
Then she wanted it up on a wall. This is a 3 x 6 foot chart! There were two places in the house, she chose right over her bed. It's against wall paneling there and it shows up nicely.
It really is beautiful. :) I'll be ordering 11 small ones later, one for each of her grandchildren.
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Thanks again for all your swift and professional service over the holidays. Our families truly were delighted, and the charts have sparked much interest even among non-genealogically inclined family members.
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I just wanted to say that the chart you printed for me last spring was universally admired by the whole family. Everyone wanted one! Hence the order for five more. In the meantime I found a lot more people to add to it. You all do a great job, we are all very pleased.
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I just got back from my trip to my family, and the chart arrived exactly when you said it would, in plenty of time, and it was beautiful! People loved it — it even excited people who are not part of the family. I’ll be ordering the other branch at some point.
Thanks so much for your wonderful service and attention!
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I sent the chart you sent me to my cousin in France. She had contributed heavily to our family genealogy, and the chart was a gift to show my appreciation. She was delighted! This was the second chart you have printed for me, and the results in both cases have been exceptional. I look forward to doing business with you again in the future!
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I really appreciate your extra effort and dedication in doing this in such an expedited form. Reunion is a great program but you make it wonderful.
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Family members were so impressed with how the charts look, as if I had something to do with how it looks! Give Reunion and Heartland Family Graphics credit for that!
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I really appreciate your willingness to send another copy of my chart, although you certainly can’t be held to blame for what the Postal Service did to the first one. All the glowing things that have been said about you on the Reunion list are true!
The second chart arrived all safe and sound—and looking wonderful! Thanks very much for going to all the bother—and expense—of getting it to me. I really appreciate the concern you show for your customers. Would that more businesses shared your values and attitudes!
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Your chart was a big hit at our reunion last week. The whole process of generating a chart using Reunion, sending it to you via e-mail, and having it delivered to my doorstep was incredibly quick and easy. And your price was nice, too. I would recommend your services to any Reunion user who needs a large wall chart for reunions and other family gatherings.
A very satisfied customer,
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I must say — it’s beautiful! The print is sharp and clear, the colors are bright, and the paper is high quality. I am quite pleased. Our plan is to have everyone attending the reunion sign their name on the chart beside their box. When we’re done, the chart itself will become a new family heirloom for future generations to marvel at!
Thank you for the wonderful product and the great service!
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Thank you for the great work on the chart I ordered recently. The client was very pleased and the copies I made locally worked well in her family history book. It may be that I'll be doing more of these books, and I will definitely use your services if the need arises.
Again, thanks for the prompt and courteous service. I was really impressed with your efforts.
E. Thomas
Thomas Text & Graphics
Fremont, California
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As always, I thank you for your customer concern. This is another example of why Reunion’s products should link DIRECTLY to you.
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The chart arrived today and I wanted you to know how very pleased I am. I will definitely want to order more soon. Thank you very much. I also appreciated the fast service.
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I received the chart and it is absolutely perfect!!! I knew from seeing other messages on genealogy boards that you did good work but this is beyond my best hopes. You may definitely expect further business from me.
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Thanks so much for the quick and friendly service. You were able to provide the chart on a much shorter turnaround than you officially promise which is very much appreciated!!
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This is a great product you have here. I, like a lot of genealogists, have been taping pieces of paper together for years. I will send you more charts to print in the future.
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My chart just arrived and it looks beautiful! Having stared at it for so long on the monitor, there were no surprises, except that the colors are really true to what I had chosen.
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The chart arrived in good condition. It is wonderful. Am certain that those at the family reunion will be delighted.
Thank you again for your help and cooperation.
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It looks great! I’ve used the paste-together trees for so many years, that I've almost gotten used to the high-gloss, wide tape that holds the thing together.. But to see it printed out on a continuous piece of paper, with the nice wide border outside the ruled border, well, to say I really like it just doesn’t seem to say enough. It's great!
The color photos came out well, and the color, over all seems to add a lot to the final presentation.
I appreciate your patience and advice. The turnaround time was absolutely amazing! Thank you so much for everything.
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[The chart] arrived today and is great. I hope a lot of Reunion users use you. It’s the only way to go—I have tried the local printer and that was a bust. Many thanks for the quick turn around and look forward to my next chart.
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Everyone who has seen the charts you did for me are SERIOUSLY impressed. The Family History Center here wants me to do a presentation. Everyone there FREAKED when I unrolled the big one (all the way down the hallway). Much drooling and question asking.
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The chart just arrived and it is fantastic! I can’t think of a thing to change or make it better! You are to be commended for providing outstanding service and follow-through. I’m eagerly looking forward to our family's surprise at the reunion next weekend.
Again, many thanks for all your tremendous help.
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“What is outstanding about the chart is the paper bond, and the clarity of the print. I was skeptical when it was conceptualized, but . . . WOW! . . . The chart is gorgeous. Really great work.”
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